We have set up the most efficient and cost effective (FREE) shipping on orders however most USPS deliveries happen Monday through Fridays (in some states on Saturdays) excluding some holidays. If you have any questions in relation to your local post master please contact USPS at 1-800-222-1811
We process orders between Monday and Friday. Orders will be processed within 2-4 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.
Countries We can Ship to:
United States, United Kingdom, Canada, Australia, Austria, Canada, Norway, France, Germany, Israel, Saudi Arabia, Russia, Ukraine, Hong Kong, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Sweden, Spain, Japan, Finland, Ireland, Portugal, Mexico with others being added to our global network.
The approximate shipping time for each country:
United Kingdom, United States, Canada, Australia: You can expect your package to arrive in 7-14 business days.
Rest of the World: 15-20 working days.
We cannot take responsibility for any lost/stolen packages that are successfully delivered to the address of record provided to us in your order as well as any customs or additional shipping fees a receiving courier may impose upon an international delivery.
Any Returns go to: 11923 NE Sumner St STE 841899 Portland, Oregon, 97220, USA
What currency are the prices I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-4 days production time for your order to ship out, average shipping times are 7-14 days for US orders.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at support@allrj.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@allrj.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-14 business days for US.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to support@allrj.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks
